As of April 2023, some companies have abandoned the traditional office and gone entirely remote. On the other hand, there are those seeking pre-pandemic office occupancy rates, with executives claiming that physical proximity is essential for effective collaboration. Others have taken a middle ground, opting for a hybrid approach that combines working in the office with working from home.
At the same time, the modern workforce's requirements have changed. Companies need to strike a balance between adopting workplace strategies that satisfy employee needs and wants while maintaining productivity and managing real estate costs.
When the 2020 pandemic hit, remote work became the norm and employees worldwide acquired a taste for the flexibility it offered.
Two years later, many started to partially return to the office, but with higher expectations about work/life balance. At the time, 83% of workers around the globe preferred to work hybrid, and the advantages of this model continue to shape the way we work today.
When we asked our network about their working patterns, 30% of respondents, whose primary occupations involve knowledge-based work in the IT, finance, and professional services sectors, reported working on a hybrid schedule. 26% of them worked entirely remotely.
These findings are consistent with the projected global working patterns for this year. Gartner Inc. forecasts that by the end of 2023, 39% of global knowledge workers will work hybrid, up from 37% in 2022.
The modern workforce has developed a taste for greater autonomy and flexibility regarding how and where they work. A survey conducted by JLL about the future of work found that by 2025, 53% of organizations will have to adapt their work models to include demands for increased flexibility.
Understanding and categorizing employee work patterns is the first step to implementing a flexible workplace strategy. A simple way to do this is to profile employee types and map their habits and needs. For example:
1. The in-office employee
The in-office employee does most of their work in the office. They prefer having assigned desks and access to private workspaces to conduct deep work.
2. The hybrid working employee
A hybrid employee will spend three days in the office and two days at home (or vice versa). They want flexible workspaces so they can choose where to work alone or with others.
3. Remote-by-choice
Someone who mostly works from home or another location or who is regularly on the road will come to the office only for tasks or events that require their physical presence. They require space in meeting or conference rooms on an ad-hoc basis.
3. Fully Remote
Fully remote employees rarely or never come to the office and do not require office space or facilities.
Using these profiles, those in charge of workplace management can make reliable assessments of employee work patterns. This is where sensor technology comes in. Using discrete, smart sensors is a quick, reliable, and cost-effective way to collect the data required to understand how employees typically work. Organizations can then work to develop workspaces that fit the employee profiles and create a baseline for workplace strategy decisions.
Wireless IoT sensors are mounted under desks, in doorways, or on the ceiling to discretely and anonymously detect the presence of an employee to show, in real-time, building, office, and desk occupancy.
Not only do smart sensors facilitate the development of comfortable working environments for employees, but they also save money for companies and building owners. Here’s a quick rundown of some of those benefits:
Space and Desk Optimization |
Data from sensors will reveal how employees are using common areas, meeting rooms, and workstations. Managers can identify underutilized space or assets and make changes to optimize their utilization. For example, if a meeting room is constantly empty, it could be converted into a breakout area, providing employees with a more casual space to work and collaborate. |
Promoting Agile Work |
By understanding how employees use the workspace, facility managers can create an environment that supports agile working spaces. For example, they might add sufficient secluded workspaces for deep work and "hot-desking" areas where employees can work individually or with others. Employees can work more flexibly depending on their specific needs and increase productivity. |
Optimizing Booking Systems |
Occupancy detection sensors can be integrated with meeting room booking systems to provide real-time information about the availability of meeting rooms and desks. Employees save time quickly finding and booking available space, reducing frustration and increasing overall productivity. |
Enhancing Comfort and Safety |
Sensors can track vital environmental factors that affect employee health and productivity. They can automatically monitor office temperature and CO2 levels, using the data to determine any changes to the building's heating, cooling, or ventilation to optimize employee comfort and reduce costs. |
Improving Energy Efficiency |
Smart lighting with in-built motion detectors or temperature sensors can detect occupancy to ensure that the lights and HVAC systems don't run in locations where no one is present. Businesses can reduce their real estate energy consumption while contributing to a more sustainable workplace. |
As employee requirements in the workplace continue to evolve, businesses will have to adapt their workplace strategies to retain employees and attract new talent. Work flexibility is the number-one reason employees left their job in the last two years, and employees who work remotely are 48% more likely to say this is why they changed positions. On the other hand, understanding employees' specific work patterns and how they use the workspace is vital to enabling a healthy and productive workforce and managing real estate costs. Sensor technology is an easy, cost-effective, and reliable way to achieve these goals and adopt more flexible workplace management strategies.
Nevis is the Digital Marketing Specialist at Disruptive Technologies. She holds a Master of Science degree in Strategic Marketing Management from BI Norwegian Business School. During her time at DT, she has developed an interest in the intersection of tech innovation and sustainability, understanding the potential that emerges when the two worlds meet. Outside of work, Nevis enjoys exploring new breakfast spots, hiking, and watching feel-good movies.
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